FAQ: Canairi® - Fresh Air Monitor
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How do I ventilate properly?

Danish Health Authorities recommend ventilating for 10 minutes 2-3 times a day. Something we often forget which is why Canairi comes in handy.

Last updated: April 06, 2022 00:20

How much is the shipping?

We expect shipping costs to be Approx. $10 EU / $15 US / $20 worldwide for 1 x Canairi.

Last updated: April 06, 2022 00:20

Where will you be shipping the pledges from?

We’re shipping from Copenhagen, Denmark.

Last updated: April 06, 2022 00:20

How do I provide my address for shipment?

Once the campaign closes, we will be sending out a survey where you will enter your address. We’ll post all of this information regarding fulfillment in updates to this campaign so don’t worry.

Last updated: April 06, 2022 00:20

How do I recharge it?

Canairi charges with a simple USB-A 2.0 male / MICRO-B male. Charging time is approximately 3,5 hours.

Last updated: April 06, 2022 00:20

What is the expected battery time of Canairi?

Battery time is up to 3 months with regular usage.

Last updated: April 06, 2022 00:20

What are the specs of the Canairi?

Canairi drops when the level of CO2 is higher than 1.000 ppm for more than 10 minutes. When the level of CO2 drops down to below 1.000 ppm again the Canairi will return to standing position. After coming back up Canairi activates a cool-down period of 2 hours to remain in the background and not disturb the user more than necessary.

Last updated: April 06, 2022 00:20

Does Canairi make sounds?

No. Canairi will not disturb you with sounds.

Last updated: April 06, 2022 00:20

How do I hang Canairi on the wall?

Canairi comes with a wall-mount to make it as easy as possible to hang up:

1) Hang up wall-mount with 1 screw 2) Hang Canairi on wall-mount 3) Voilà :-)

Instructions will follow in the package too.

Last updated: April 07, 2022 10:36

What are Canairi's measurements?

Box: 95mm x 95 mm x 28 mm Bird: 100mm x 50mm x 21mm

Last updated: April 14, 2022 02:44

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us